Frequently Asked Question
At UNIHLC, we want your shopping to be effortless and transparent. Here are some of the most common questions our customers ask.
How can you help?
We’re here to guide you in finding jewelry that fits your style, story, and everyday needs. From product details to care instructions, our team is available 24/7.
What is a return policy?
If you’re not in love with your purchase, you can return or exchange it within 7 days of delivery—hassle-free and at no extra cost.
What payment methods do you accept?
We accept all major credit cards, debit cards, UPI, and net banking. Every transaction is secured with trusted payment gateways.
Do you sell gift cards?
Yes, we offer digital gift cards so your loved ones can choose jewelry that speaks to them.
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Need personal assistance? Share your query with us—we’ll get back quickly.
Send message
Have a question about your order or our collections? Drop us a message anytime.
Trusted experience
Every order comes with secure checkout, guaranteed quality, and reliable customer support.
Everything you need to know before you shop with us
Simply wipe with a soft cloth after use. Our pieces are anti-tarnish and waterproof, so they’ll keep shining with minimal effort.
Yes. Every piece is designed to be sweatproof, waterproof, and skin-friendly—perfect for everyday wear.
We’ll replace it right away. Just contact our support team within 48 hours of delivery with your order details.
We’ll replace it right away. Just contact our support team within 48 hours of delivery with your order details.
Orders are processed within 24 hours and typically delivered in 3–5 business days, depending on your location.
